Refund policy
Return & Refund Policy
At Driveora, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee from the date your order is delivered. If your item arrives damaged, defective, or not as described, you may be eligible for a refund or replacement.
Returns
To keep things simple, most returns do not require you to ship the product back. In many cases, refunds or replacements are processed without requiring a physical return.
If a return is required, we will provide instructions by email. Return shipping costs may apply depending on the situation.
Refunds
Once your request is approved, refunds are issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Non-Refundable Items
Refunds may not be issued for:
- Items damaged due to misuse
- Orders outside the 30-day window
- Final sale items (if applicable)
How to Request a Refund
Please contact us at driveora.com@gmail.com with your order number and a brief explanation of the issue. Photos may be requested to speed up the process.